Solving playback issues

[ezhilan007]

I posted my issue in September. Its been 3 months and still no solution. Never buying a Roku ever again in my life. I had to buy a google tv and use it on the Roku TV. Please don't tell me to be patient. 3months is patient enough. You guys can't even fix this issue.

TV not connecting to internet.

[atc98092]

Your post says nothing. We have no idea what the problem was, what Roku model was affected, if it was specific to a particular channel, nothing. Even your subject line says nothing, so how can anyone attempt to assist you?

Again, that last sentence says nothing. Saying "Not connecting" without providing more info doesn't help.

[ezhilan007]

I am sorry about this post here. Unfortunately for some reason i am unable to reply to the original one. The issue is legitimate. here is the link for the original post. But I am sure you guys should be able to see all my post 

https://community.roku.com/t5/Issue-Tracking-Board/Solved-by-future-update-Roku-TV-Network-Connectio...

[atc98092]

That thread was closed by the moderators because it simply became too large and many posts were about different issues. Since there's 27 pages on that previous thread, I'm sorry but I can't spend the time to search for your issue. If you could find your post and copy it here, perhaps we can offer some assistance. 

[ezhilan007]

Sorry to say this, it ridiculous that I am having to repost the same thing multiple times. Its unacceptable that you are not able to see my post since it went to too many pages. Even if the original post is posted here, I don't see a solution since I didn't get a solution in that post in spite of me giving all the details that you all needed. My stance is definitely no more Roku purchases or product in the future unless you take the effort to go to my posts and find the issue, have your technical team solve it (which they haven't done till now) and convince me that you all at Roku goes the extra mile to solve a customer issue. I am sure it is some software issues you all have, every other equipment at my home works well with the wifi expect this TV, all I see is purely excuses to make us reset to default settings etc. Sorry if I sound rude, I am extremely frustrated with your service and solutions provided (none so far). 

Thanks,

Ezhi