Solving playback issues

[RfB0837]

I misspoke in a previous post regarding software version numbers.

I have 4 Roku TVs

The TV with the problem software version is different from the other three tv's

TV experiencing the ERROR software version is 14.5.4

The 3 TVs working properly software versions are 14.1.4 (.1 vs .5 on the ERRORing TV) / I have updated the software on all 4 TVs, but the discrepancy remains

[RokuRiamie-D]

Thank you for the clarification @RfB0837.

Please provide us with the information we have listed above, so that we can further investigate the issue.

Thank you for your cooperation.

Cheers,
Roku Community Team