Turned on the TV set with Roku Ultra on it this morning to be shocked to find that the TV has a split screen & I see a double screen exactly alike! I reboot everything! The Roku & Internet to no avail! Nothing changed, still split double screen! Anyone have any idea's on how to fix this problem? Sure would appreciate any help I can get!
Try restarting the Roku Ultra (Settings/System/Restart.).
I have seen a few reports of this issue and seems if this becomes recurring issue that disabling the Display Adapter Auto Refresh feature of Roku will normally resolve it.
(Settings/System/Advanced System Settings/Advanced System Settings/Advanced Display Settings/Auto-Adjust Display Refresh Rate [disable] )
If the above stills fails to resolve issue, may need to try different HDMI port, HDMI cable, or try using on another TV.
Final thing to try would be a Factory Reset of device. Just make sure you have a working remote before performing this procedure.
(Settings/System/Advanced System Settings/Factory Reset) or press and hold Reset button for 30+ seconds.
@AvsGunnar wrote:Try restarting the Roku Ultra (Settings/System/Restart.).
I have seen a few reports of this issue and seems if this becomes recurring issue that disabling the Display Adapter Auto Refresh feature of Roku will normally resolve it.
(Settings/System/Advanced System Settings/Advanced System Settings/Advanced Display Settings/Auto-Adjust Display Refresh Rate [disable] )
If the above stills fails to resolve issue, may need to try different HDMI port, HDMI cable, or try using on another TV.
Final thing to try would be a Factory Reset of device. Just make sure you have a working remote before performing this procedure.
(Settings/System/Advanced System Settings/Factory Reset) or press and hold Reset button for 30+ seconds.
Thank You Very Much! I will try your suggestions, & keep my fingers crossed. I am not very techie & am close to 70 years old hope I can do this! Appreciate your taking time to help me!