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lp8
Reel Rookie

Home screen enlarged when powering on

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I have been using a Roku Express 4K+ for 6 months now.  Up until a month ago it worked perfectly.  Then I started having problems most of the time when turning it on.  It will power on but the screen will be enlarged and blurry. It's enlarged to the point of only being able to see a part of the first row of apps. I'll hit the Hulu button on the remote (as that what I use most of the time), Hulu will appear also greatly enlarged, then I'll select enter to get something to display which is also greatly enlarged.  I'll power off then on again and it will be on the Hulu show that I selected and will be perfectly displayed.  I have tried the reset on the device,  unplugging the device, and looked in settings and haven't found anything that has helped.  Any suggestions for a fix would be greatly appreciated.    

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renojim
Community Streaming Expert

Re: Home screen enlarged when powering on

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@lp8, look for a "power saving" setting under Settings->Power on the Express.  If it's there, disable it.

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Help others find this answer and click "Accept as Solution."
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5 REPLIES 5
makaiguy
Community Streaming Expert

Re: Home screen enlarged when powering on

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By "powered off" are you referring to turning off the TV, or unplugging the Express 4K?   The Express has no provisions for turning it off -- it's powered up whenever connected to an active power source.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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lp8
Reel Rookie

Re: Home screen enlarged when powering on

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I'm referring to powering off the tv. 

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renojim
Community Streaming Expert

Re: Home screen enlarged when powering on

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@lp8, look for a "power saving" setting under Settings->Power on the Express.  If it's there, disable it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
makaiguy
Community Streaming Expert

Re: Home screen enlarged when powering on

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When this occurs, does switching the tv to a different input and back clear it up?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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lp8
Reel Rookie

Re: Home screen enlarged when powering on

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Thank you for your reply.  I disabled this setting yesterday (Friday) and so far it is working great! It appears to be the solution to my problem.  I appreciate your help!

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