Solving playback issues

[JayJay4]

Well now the same problem is happening to me in 2023. Can't get into the history channel. It just goes right back to the home screen. Tried rebooting the router the Roku reinstalling the channel. I tried deleting the history app. Then restarting Roku. And then reinstall an app. Nothing worked. This must be a software problem with a&e and Roku.

[RokuMary-F]

Hi @JayJay4,

Welcome to the Roku Community!

We would like to know how to identify and resolve any playback issues with the History channel but we need a few details.

1. When did this issue first start occurring?
2. Do you observe this behavior while using any other channel(s) on your device?
3. Have you tried checking for a channel update by going to the channel on the Home screen and pressing the * and checking for a channel update?

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary