Solving playback issues

[67gtonr]

The left half of my TV screen has a pinkness over it. We have tried turning it off and have restarted and unplugged our Roku but when it comes on it is the same it is on the Home screen and every app.

[RokuJohnB]

Hi @67gtonr,

A warm welcome here in the Roku Community!

We want to further investigate this issue that you're having. Could you send us a photo?

We look forward to hearing from you soon.

Thanks,
John

[Angelinatoll]

I’m haveing the same problem on the left side it is purple but on the right side of my tv is is normal 

[RokuJohnB]

Hi @Angelinatoll,

Greetings from the Roku Community, and thanks for keeping us posted!

We would like to gather more details to investigate evenmore with this problem. Can you please provide the following information below?

• When did the issue start?
• Is this happening on all channels and contents, or is it isolated? (Specify)
• What troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,
John

[67gtonr · Accepted solution]

I resolved my issue by resetting my tv.