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Rose1994
Newbie

HELP Screen changes colors

Please help! We have a Roku smart TV. The picture looks normal when selecting an app, it also looks normal while surfing whichever app that your in (we’ve tried YouTube, Hulu, peacock, and the live tv). Once the show starts the picture loses all brightness and it’s only shadow/ red, blue, and black. But you can see the figures moving they just aren’t the right color. 
sound is fine, no issues powering on or off.

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