Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
522
Reel Rookie

Frndly TV just keeps giving me a black screen when watching content on apps

Jump to solution

That just happened with Frndly tv, now I can’t even get Frndly tv on either tv.

 

0 Kudos
1 Solution

Accepted Solutions
RokuMary-F
Community Moderator
Community Moderator

Re: Frndly TV just keeps giving me a black screen when watching content on apps

Jump to solution

Hi Community users,

Thank you for bringing this to our attention.

We believe this issue has been resolved. We suggest that you go back to the channel and log in again.

We also recommend taking a look at our Support page to troubleshoot playback issues: How to resolve a channel playback issue | Roku

If the issue persists, we recommend reaching out to Frndly TV channel support directly to report the issue and request additional support.

We appreciate you again posting in the Roku Community!


Best regards,
Mary

 

 

Mary F.
Roku Community Moderator

View solution in original post

0 Kudos
4 REPLIES 4

Frndly tv app not working

Jump to solution

There is nothing that asked me to remove the friendly app so that I can reinstall it

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Frndly TV just keeps giving me a black screen when watching content on apps

Jump to solution

Hi @522,

Thanks for posting in the Roku Community!

We appreciate you letting us know about this issue with playing content on the Frndly TV channel. 

Please be aware that all streaming devices are currently experiencing issues with the Frndly TV channel. We kindly request that you contact Frndly TV so they can assist you with any issues you may be having, as each channel is independently managed and controls all of its content.

Please keep us posted. We're hoping to get everything sorted out soon and thanks again for your continued patience.


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Frndly TV just keeps giving me a black screen when watching content on apps

Jump to solution

Hi Community users,

Thank you for bringing this to our attention.

We believe this issue has been resolved. We suggest that you go back to the channel and log in again.

We also recommend taking a look at our Support page to troubleshoot playback issues: How to resolve a channel playback issue | Roku

If the issue persists, we recommend reaching out to Frndly TV channel support directly to report the issue and request additional support.

We appreciate you again posting in the Roku Community!


Best regards,
Mary

 

 

Mary F.
Roku Community Moderator
0 Kudos
andyross
Roku Guru

Re: Frndly TV just keeps giving me a black screen when watching content on apps

Jump to solution
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.