Solving playback issues

[Bkelton73]

It plays 5 seconds of the live feed and then freezes. Reinstalled, cleared cache and everything. Looked on Reddit and others having same issue.

[nizafed]

Same here , what would help on rokutv is an option to lower quality because i feel is ultra hd and the tv cant proceed that quality.

[mattcccc]

Same issue. Chatted with F1 app support and they’re not aware of the issue. Might need to downgrade to the non-premium F1 package as the high-resolution could be the problem. 

[dchildress]

I’m on a TCL Roku tv and it has no trouble with other UHD content.  I’m so glad we get to pay more to not actually see races

[RokuEmmanuel-D]

Hey everyone! Thanks for reporting this. 

We see that the app is freezing when streaming on the live feed. 

If you need more help, it’s a good idea to get in touch with the F1 TV app support. They can give you better troubleshooting that's specific to your issue.

We hope everything will be sorted out soon for you!

Roku Community Team

[nizafed]

Let us know if it fix the problem ill try that if so!

Cheers