Remember, we're not there to look over your shoulder. We only know what you tell us. Please describe what "can not watch" means in more detail.
Does the channel not load at all? If it loads, can you make menu selections? If you try to play something, what happens? Some other problem?
If you are shown any error messages, what do they say?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X