Solving playback issues

[frmrdepchief]

Is there a remote that will allow me  change channels by directly entering the channel number when watching the DirecTv app?  My [Samsung] tv remote will perform all Roku remfunctions, except Home, but not channel input

[Tivoburkee]

Sorry but no. You're wanting to change channels on Directv app using Samsung tv? What does this have to do with Roku? Anyways you can't do it on any Roku either. The numerical commands 0-9 are available on Roku tv's and stand-alone Roku streamers, but the app maker Directv, doesn't use them.  

[frmrdepchief]

Ok. Thanks

i have a Samsung TV. The Samsung DirecTV app doesn’t work. SdirecTV techs told it’s a known problem and I could get a Roku streamer and use the DirecTV app on it, which works fine. The alternative is 1) argue with Samsung or 2) buy a different brand TV.

Thus the question here

T

[RokuTakashi · Accepted solution]

Hi, @frmrdepchief 

Thanks for the post.

DIRECTV is available to be installed with Roku Streaming Devices. Since you are having an issue with the DIRECTV app on your Samsung TV, we recommend reaching out to their support service so it can be addressed on their end.

For more information, please refer to DIRECTV Support - Troubleshoot & Fix Issues Online

We hope you find this information helpful, and feel free to reach out to us if you need further assistance.

Best wishes,
Kash