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Solving playback issues

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Stephtrull
Newbie
‎01-10-2022 03:26 PM

Can’t see selection highlighted

Apparently an update has happened that is fouled up. I can’t see what the remote is on. It doesn’t highlight the picked button. Help. 

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4 REPLIES 4
renojim
Community Streaming Expert
‎01-10-2022 05:48 PM

Re: Can’t see selection highlighted

Restart your Roku device from Settings->System->Power->System restart or just unplug the power for a few seconds and plug it back in.

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metin1
Newbie
‎10-08-2022 12:48 AM

Re: Can’t see selection highlighted

Selek settings ,Theme, restore default theme, restore and everything will be back to normal

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rtccoupe
Newbie
‎12-11-2022 11:02 AM

Re: Can’t see selection highlighted

I am having the same issue. Tried the instructions above and problem persists.

As a result, this is likely a bug in a recent code push that was not properly tested before being pushed to production. 

Please have your team provide a new software update that includes a bug fix for this issue ASAP. Thank you. 

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Linda122
Newbie
‎10-12-2023 10:17 PM

Re: Can’t see selection highlighted

Ok Go into Settings, Theme, Restore default theme, Roku will turn off than on.. And everything will be back to normal.. So after a week of no highlighting channels I tried this.. And it worked! So happy! Thank you!

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