Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Audio doesn’t sync with video

We have tried all the recommended solutions and find the most effective is unplugging our ROKU device for a minute.  On occasion (but not always) this will correct the problem.  Unfortunately, it occurs frequently and we are totally dissatisfied with ROKU.  We further find ROKU's unwillingness to address these kind of problems without providing support tells us:

1.  They don't know how to fix it, or

2. Don't care,

0 Kudos
Reel Rookie

Re: Audio doesn’t sync with video

Exactly!  Only solution that worked for me was switching to a fire stick.  Don’t care for the user interface, but at least I don’t have the sync issue.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.