Solving playback issues

[khairka9]

When setting up my outdoor projector and trying to stream from a Roku stick my Apple t v app will only play sound on older movies. Is there a setting I need to change? Thanks for any info or ideas.

[RokuTakashi · Accepted solution]

Hi, @khairka9 

Welcome to the Roku Community.

Thanks for letting us know about the issue you have encountered with the Apple TV app on your Roku device, and we're here to help. It appears that the issue is isolated with the app itself. Since this only happens with a specific content, you may want to inquire further about this with Apple TV's support directly. They'll be able to provide you with a workaround or they might be a need to develop an update with the Apple TV's app.

For more information, you can inquire for support at Apple TV | Official Apple Support

Hope this helps.

Best wishes,
Kash