Roku Community

PVN82 · ‎02-28-2024

Hello everyone.

I have a Roku Express. With the Spectrum News app, I am getting an API Error with reference code

SSNR-4501.

After searching high an low on the interwebs for 20 minutes, I gave up.

Can anyone point me in the right direction? Thank you.

atc98092 · ‎02-28-2024

Only the channel provider can resolve a problem like this. It might be a server issue on their end, or there could be an error with the programming of their app/channel. You need to contact Spectrum News for assistance.

Dan

Roku Community Streaming Expert

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View solution in original post

atc98092 · ‎02-28-2024

Only the channel provider can resolve a problem like this. It might be a server issue on their end, or there could be an error with the programming of their app/channel. You need to contact Spectrum News for assistance.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

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