Hi @KMW,
Thank you for posting here in the Roku Community!
We'd love to investigate further with this issue that you are experiencing. Can you please provide the following information below?
- Is this happening on all channels and the contents, or is it isolated? (Specify)
- Are you getting any error messages or codes?
- Could you elaborate more about the problem that you had?
With detailed information, we will be able to assist you further.
Thanks,
John
John
Roku Community Moderator