Solving playback issues

[Royal-T]

Roku worked last night. Will not work today. 
powers up when unplugged. Flashes several times with white light. Then light shuts off. 

every input shows no signal. I push buttons in the remote and the white light flashes while pushing button. 

still no response from tv 

[RMAK594648]

my Roku account is not working 

[RokuTakashi]

Hi, @Royal-T @RMAK594648 

Thanks for posting here in the Roku Community.

We appreciate you for letting us know about a problem with your Roku device, and we'd be happy to help. For us to start, we'd like to ask for more information so we can understand what's going on. Kindly provide the details below:

• What specific Roku device are you having issues with?
• What specific problem are you having with your Roku device? Also, when did it start?
• What troubleshooting steps have you taken so far in an attempt to resolve the issue?

With more details, we'll be able to understand the issue further, and we can do our best to assist.

Best wishes,
Kash

[jdipier2]

Literally the same thing Halle ed to me on Sunday as well on Sunday! I can’t figure it out 

[Tammy78]

Hello did u ever get it fixed as mine is doing the same thing and I've done all I know to fix it 

[RokuEmmanuel-D]

Hi @Tammy78 and @jdipier2,

Welcome, and thanks for sharing it here in the Roku Community!

We noticed that your Roku devices are also not working. We'd be glad to investigate the issue you're currently running into. 

To proceed with the investigation, we need additional details to investigate the problem in depth. Will you please provide the information to @RokuTakashi's questions above? This will help us further isolate the problem and give the best resolution. 

We are anticipating your prompt response. 

All the best,
Emman