Smart home app

Learn how to use the Roku home app to control the smart devices in your home. Join the online community forum for troubleshooting tips and helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
spea341
Newbie

I'm looking at my 2.4 GHZ network that It will Not Recognize It keeps saying not compatible!!!!

Device:  Indoor Camera SE

  Wifi router : ASUS RT-ACRH17  Firmware 3.0.0.4.382_51569

It Sees my 2.4 Ghz network but will not connect   it lists my 2.4 ghz network as "Not Compatible" but thers no further information   this is incredibly 
frustrating.


 I can't upload  pictures from my web browser.   but suffice to say I have read numerous posts and not seen any advanced router setup guides  giving any indication  what the actual problem settings are. 

 theres literally no other device in my house that can't connevt to my wireless network.  give me a reason not to take this back to the store  for a refund!

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: I'm looking at my 2.4 GHZ network that It will Not Recognize It keeps saying not compatible!!!!

See if the 2.4GHz wireless mode is set to g/n and if so try changing it to b/g/n.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos