Smart home app

[zjf0124]

I downgraded from Smart Home Subscription Plus to Smart Home Subscription today (March 08, 2023). Before the new Smart Home Subscription kicks in starting next billing date, will I still be able to cover all my devices leveraging my already paid Smart Home Subscription Plus plan? 

I can't really tell from my subscription account,  because it says I am currently on Cam Annual 1 plan? Which I absolutely have no ideas about. I never paid for an annual subscription. What am I expecting before my existing paid Smart Home Subscription Plus expires?

"Cam Annual 1

$39.99 per year

Updates to $3.99 per month starting on Mar 7, 2023" 

[RokuDanny-R · Accepted solution]

@zjf0124 

Thanks for the inquiry.

For account and billing related issues, please reach out to our Support team directly here for your 'Account, payments & subscriptions' issue. They will be able to further assist you.


Thanks,
Danny