Smart home app

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EllenA
Newbie

Android phone mic not working?

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Just downloaded Smart Home and app works fine on my iOS. Husband has Android phone and everything works but microphone to talk through the camera. Have checked all settings. Ideas?

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RokuTakashi
Community Moderator
Community Moderator

Re: Android phone mic not working?

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Hi @EllenA,

Welcome to your first post in the Roku Community!

Thanks for letting us know about this concern of yours. The Roku Smart Home app requires permission to send and receive audio to use the two-way audio feature. You can check the settings of the Roku Smart Home App on your Android mobile phone to enable the microphone.

For more information about the two-way audio microphone feature, kindly refer to this support article.: How to use two-way audio to speak to visitors with your Roku Smart Home camera or video doorbell

Let us know what you find out.

All the best,
Kash

Takashi O.
Roku Community Moderator

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RokuTakashi
Community Moderator
Community Moderator

Re: Android phone mic not working?

Jump to solution

Hi @EllenA,

Welcome to your first post in the Roku Community!

Thanks for letting us know about this concern of yours. The Roku Smart Home app requires permission to send and receive audio to use the two-way audio feature. You can check the settings of the Roku Smart Home App on your Android mobile phone to enable the microphone.

For more information about the two-way audio microphone feature, kindly refer to this support article.: How to use two-way audio to speak to visitors with your Roku Smart Home camera or video doorbell

Let us know what you find out.

All the best,
Kash

Takashi O.
Roku Community Moderator
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