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Luna16
Newbie

playing external media via usb

what is when I play an mp4 video from an external hard drive on my roku it puts a black square around it shrinking the picture.  Should I convert the video(s) to another format or change a setting?

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renojim
Community Streaming Expert

Re: playing external media via usb

It plays what it gets, so I suspect the video was encoded that way.  If you play it on a computer and make it full screen, do you see the same thing?

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