Roku setup

[jgeren10]

getting frustrated with getting this message every now and then. ive already uninstalled a number of apps, and im not sure how im "using" memory??? 

do i really NEED a micro SD(?) card??

[RokuJohnB]

Hi @jgeren10,

Greetings from the Roku Community!

If you receive a "Can't run channel" or "Insufficient memory" error code, follow the steps below to fix the problem.

How to fix network issues

These error messages may be caused by a network issue preventing your Roku streaming device from properly opening an app. This can be due to a weak signal or a problem with your internet provider.

• If you are connected to Wi-Fi, refer to the How to Improve the Wireless Connection article for more information.
• If you are using a wired connection, follow the steps to connect your Roku streaming device using Ethernet.

How to fix low storage space

Another reason for the error messages may be that your Roku device lacks the required storage space to store and install the app. Removing other apps from your Roku device can free up space.

• Tip: If your Roku streaming device has a micro SD card slot, you can expand the memory for installing apps.

Hope you'll find this info useful.

Kind regards,
John