Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mrw12
Newbie

channel guide NOT WORKING

Roku Device - Channel Guide "No Information on all channels. I turn TV off and guide works only for a short while, then I need to turn off TV again to get it to work for a little while WHY WHY??? CAN YOU FIX THIS??

Labels (1)
0 Kudos
1 REPLY 1
RokuReynan-L
Community Moderator
Community Moderator

Re: channel guide NOT WORKING

Hi, @mrw12

Thanks for reaching out! 

We appreciate you letting us know about having an issue with the channel guide. We'd like to know more about this.

Is there an error message when you access the channel guide? Also, how often does the issue occur?

We'll wait for your response.

Thanks,
Roku Community Team

Reynan L.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.