Agreed. The fact that there is no way to contact a support agent is not very flattering.
Same issue for me
Serial Number - 6325AC222864
Device ID - 6325AC222864
I’ve gotten emails about making my support account but not any from the device. Frustrating to say the least
I am having the same issue with my new Roku Express. How do I get in contact with someone to help me set this up?
I have tried everything and my Roku Express will not send me an activiation email. I have tried multiple email addresses and still nothing. I have checked trash, spam, inbox. I have also done a search for the word, "Roku" and I've received nothing. Should I return the Roku? I don't know what else to do.
Same here! I’ve tried every email that my family has and no luck. I’ve checked all email folders and it’s just not there. I don’t get it. I won this in a storage auction and when I turned it on, an account was set up and it was functional but when I factory reset it to add my own account, nothing. So it works, but something is up.
Hi, I am not receiving an activation email during a setup of Roku 4K, and I have tried resetting it repeatedly. My husband has tried his account and resetting the device, and still, neither of us is receiving the activation email.
I am having the same issue. Thankful I kept the receipt for this product. Very poor customer support
Dear Roku,
Where do I sign up for the customer support list? I need a representative to contact me and assist with email activation. Codes are not being sent out, I have used MULTIPLE email addresses.
Sincerely,
NOT A HAPPY CUSTOMER
I'm having the same issue , why is there no customer service line for Roku??? This is upsetting because I'm beginning to feel like I wasted $50