This has been a really terrible experience. You can't call anyone. We've done everything they've said nothing works. The front room TV is fine. I think we're going to have to cancel this
Thanks for reaching out to the Roku Community.
We would like to know more about the issue you are seeing so we can best assist you. Can you provide with us the following:
With more detailed information, we will be able to help you further. Regards, Nimfa