Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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atc98092
Community Streaming Expert

Re: Why no 4k with Roku Ultra?

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If bypassing your AVR magically make 4K content appear with the Roku Ultra, then there's something amiss with the AVR. The VSX-534 supports 4K, but you have to make sure all the internal video processing is turned off. It sounds like the VSX-534 has some sort of processing enabled that is only outputting 1080 to your display. I have two different Yamaha AVRs, both with an Ultra connected, and both passthrough 4K video without a problem. 

Dan

Roku Community Streaming Expert

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garthcas
Binge Watcher

Re: Why no 4k with Roku Ultra?

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Wow, stevem13, this sounds promising!  I'll give it a try!  Thanks!

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garthcas
Binge Watcher

Re: Why no 4k with Roku Ultra?

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Thanks atc98092.  I'll go through the settings again, and see if I can figure out how to turn off all internal video processing.

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Kiveysc
Reel Rookie

Re: Why no 4k with Roku Ultra?

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The ultra is garbage. Apple TV 4k, Chromecast, Google TV all work fine through the same hdmi port. Ultra refuses to pass 4k. Cheap 4k streaming stick passes just fine. Going back to using Apple TV 4k...

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