Forum Discussion

StepehnBeddoes's avatar
StepehnBeddoes
Reel Rookie
10 months ago
Solved

Where can I purchase Premium JBL Headset

 

Hello,

I like using the Premium JBL Headset with my Roku remote, they work better than any other that I have found, they do eventually ware out from use. I usually just go to the Roku site and purchase a new one, when I look now they are no longer available, that are still sold with new deices but not on their own.

Does anyone know where I can buy a set. I am not looking for an alternative or using Bluetooth ones.

Thanks,

Stephen

  • Welcome to the Roku Community, StepehnBeddoes!

    Thanks for inquiring about this matter.  We're here to assist. 

    For further assistance, you may need to reach out directly to JBL customer support for the best advice regarding the compatibility of alternative Headphones for this feature. Please note that you can also use Headphones mode on your Roku via the Roku Mobile App and connect a Headphone on your Phone that is compatible with it since the Headphones for the remote are no longer available in our stores.

    For more tips, you can visit this support article: How to use headphones with the Roku® mobile app for private listening.

    Let us know if you need more help. 

    Best,
    The Roku Community Team

4 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Welcome to the Roku Community, StepehnBeddoes!

    Thanks for inquiring about this matter.  We're here to assist. 

    For further assistance, you may need to reach out directly to JBL customer support for the best advice regarding the compatibility of alternative Headphones for this feature. Please note that you can also use Headphones mode on your Roku via the Roku Mobile App and connect a Headphone on your Phone that is compatible with it since the Headphones for the remote are no longer available in our stores.

    For more tips, you can visit this support article: How to use headphones with the Roku® mobile app for private listening.

    Let us know if you need more help. 

    Best,
    The Roku Community Team

  • Hello,

    I like using the Premium JBL Headset with my Roku remote, they work better than any other that I have found, they do eventually ware out from use. I usually just go to the Roku site and purchase a new one, when I look now they are no longer available, that are still sold with new deices but not on their own.

    Does anyone know where I can buy a set. I am not looking for an alternative or using Bluetooth ones.

    Thanks,

    Stephen