Roku setup

[Persister]

There is already a long thread so titled started 2 years ago but so what. As a new member I can't find any reply option there, & some old replies lead to an unsolved dead-end that fits my case.

I just bought a new Express 4K+ for Samsung 6700 smart. All is OK until I need activation code by email. My account is good but Roku cannot send me emails. My ISP is a cable co. Optimum (Cablevision) has no general spam block. Only blocks I choose from mail I get. I have high-speed web but no tv.

There are older posts here that Roku blocks certain IP addresses (or ISP's?). Return to factory settings makes no sense on a new box where I waited at the tv while latest upgrades were added. The QR option not for me as I don't use smart phone.

Blocked email is problems beyond activation but I really don't want to use another service just for Roku. I will have to come back to this board to check for replies. Thanks.

[Persister]

So I immediately learn the "Roku Community" can send me mail; But not the Roku server that activates.

[Persister · Accepted solution]

Activation has worked on a retry, new screen on tv, email received with link. No obvious splain, at least on this side of the curtain. 🙄

[clicktester]

If a customer has recently made a purchase or is trying to contact an online shop for any reason (e.g., order updates, product inquiries, or customer support), and they receive a message stating, "We can't seem to reach you by email," it suggests that there might be an issue with the email communication between the customer and the online shop. This could indicate a problem with the email address provided, an email delivery issue, or the possibility that the shop's emails are going to the customer's spam folder.