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Updating channels stuck on loading screen

My tv has been updating the channels for 3 hour and I can’t do anything to stop it what is the correction for this.

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3 REPLIES 3
Corn
Reel Rookie

Re: Updating channels stuck on loading screen

I completed setting up my new tv and it is stuck on updating channels for the last 2.5 hrs? Any suggestions?

RokuJechealR
Community Moderator
Community Moderator

Re: Updating channels stuck on loading screen

Hi @Rocketboy22,

Welcome to the Roku Community, and we appreciate your effort to reach us!

Can you please provide us with more specific information about the issue you are experiencing? Are you being prompted with an error message? In addition, can you please specify the exact steps you are taking to reproduce this issue?

Once we have this information, we'll be able to assist you further from there.

All the best,

Chel

Jecheal R.
Roku Community Moderator
Jojam
Newbie

Re: Updating channels stuck on loading screen

 
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