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Jgerman1
Newbie

Television saying not connected

Hi, my Roku tv has been saying not connected since yesterday. We have restarted the router, did a hard reset on the tv and nothing has helped. Can someone please help?

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renojim
Community Streaming Expert

Re: Television saying not connected

What happens when you try to connect to a Wi-Fi network from Settings->Network->Set up connection?  Does it show any networks?  Do you get any error messages or codes when you try to connect?  Does the MAC address that's displayed under Settings->Network->About show all zeros?

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