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Someone Help Please ... My mother just bought a #tcl roku TV model:50S431 .... I connected to WiFi .... I did the whole set up ...but for some reason after it connects to WiFi it goes into system update ...then an error code 001 comes up and tells me it can not give me a code to activate the t.v retry ....NOTHING ...I have reset this t.v idk how many times.. Restarted and still nothing ....please hel
If you are still unable to resolve the issue after following the steps provided by @renojim, we would recommend taking a look at the information about that error code on our Support page here: Software not updating