It depends on the model number of your Roku device. You can't go by the name since Roku uses the same name over and over again. There may be a model from 2016 that's still getting updates, but I don't believe anything prior to that is. Check the model number of your device found under Settings->System->About and check the following list of devices. If your model isn't still receiving updates, then Spectrum is correct, but if your current device is working then I don't understand the problem. Is Spectrum saying that they will no longer be supporting your device? Even if it is still getting updates, anyone using a model that's that old will benefit from an upgrade.
