Roku setup

[SJB1]

I ran into a problem with set up of a Roku 4k stick on a computer monitor. During the device set up the TV Control screen requires configuring the remote to control a TV. This cannot be completed on a monitor. There is no option to skip that step in the set up. Roku support was of zero help.

The solution I found is to set up the stick on a TV, configuring the remote to control the TV. Then, move the stick to the monitor and configure the display settings manually.

Suggestion to Roku. Please provide a means to skip the TV Control step in device set up.

[RokuRiamie-D · Accepted solution]

Hi @SJB1,

Welcome to the Roku Community!

We appreciate you for letting us know about the issue you are having trouble with setting up your Roku Streaming Stick on your computer monitor. We would be more than willing to provide you with further details.

To begin using your brand-new Roku Streaming player, you must first set it up and activate it with a Smart TV. This initial process ensures that the device is properly configured and ready for use. Once you've completed the activation on the Smart TV, you can connect the Roku player to a computer monitor.

For reference, please visit our Roku Support article: How to set up your Roku Streaming Stick 4K

We hope you find this information helpful.

Cheers,
Riamie