Roku setup

[Ranger481v]

When I plug power in the white light goes solid and then starts flashing. Then white light goes off. Everytime I hit the power on the remote it blinks but will not stay lit.

[RokuEuniceL · Accepted solution]

Hi @Ranger481v,

Greetings from the Roku Community!

We're glad to assist you with your problem with your Roku device. Kindly check out this support article on what to do if your Roku streaming player does not power on, and make sure to follow all the troubleshooting steps listed to see if it fixes the issue.

If the issue persists, please let us know.

Kind regards,

Eunice

[JD1944_]

I have 4 roku ultra units in my home. 2 of them work OK. 2 of them will not start up.

When I connect them the ROKU comes on and dances a few times then it shuts down and the power light goes off. They both worked fine before I moved and every thing was boxed up for a while. Yes I have changed power supply, remotes, cables. nothing works. The problem is in the units.

Is there a way to fix this or contact roku?

[renojim]

Try a factory reset:

How do I factory reset my Roku® streaming device? | Official Roku Support

If they're still under warranty:

Step by step instructions for returns and warranty replacements | Official Roku Support