Roku setup

[SkadiGemini]

Today, my Roku plug-in device will not turn on my tv and just blinked a white light. I have been using it to turn on my tv ever since I set this device up months ago. There hasn’t been a problem until right now. 

I have moved the power cord to another plug for my tv and it still wouldn’t come on. I unplugged and moved the Roku plug in to another HDMI plug and it still wouldn’t turn my tv on. 

I tried resetting it by holding down the reset button until it blinked white. That didn’t work. 

I moved the plug-in’s power source to another spot on the block and it still won’t work. 

I’ve tried everything that guides recommend and nothing works. Any help would be great! 

[RokuJechealR · Accepted solution]

Hi @SkadiGemini,

A warm welcome to the Roku Community!

Thanks for sharing a post about the issue you've been experiencing and the troubleshooting steps you took to resolve the issue.

These are the most common reasons you may not see the picture on your TV:

1. You have the wrong input (source) selected on your TV
   • This is extremely common and an easy mistake to make. Most TVs have several video inputs on the back or side of the TV that are used for connecting different devices, such as a cable box, gaming console, and, of course, a Roku player. You must select the input (sometimes referred to as source) that matches the one to which you have the Roku player connected.
2. The video cable is not connected properly, or the cable is faulty
   • Check that the video cable is firmly connected to the back of your Roku player and the HDMI or composite connector on the TV. If you have a Roku Streaming Stick, then make sure it is firmly connected to the HDMI connector on your TV.
   • If you can, check to see if you have a faulty cable by connecting your Roku player with a different cable.
3. There is a problem with the TV.
   • If you can, try connecting the Roku player to a different input on the TV to see if the problem is with the TV's connector.
   • If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.
4. There is a problem with the USB power adaptor, or the adaptor does not meet the requirements.
   • It is possible your Roku player is not receiving enough power, even if the power light is on. This happens sometimes if you connect your Roku player through a third-party device with a USB/AC power adaptor that does not meet more recent USB standards. Try a different power adaptor, or try plugging your Roku player directly into a power source.
5. If all else fails…
   • Disconnect and reconnect all cables, including the power cable.

For more information, visit this link: What to do if you cannot see the picture from your Roku® streaming player on your TV.

Let us know how it goes.

All the best,
Chel