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kancasu5
Newbie

Roku express not allowing me to connect to bluetooth devices

I've read every support article and it seems like I should be able to connect my roku express to a bluetooth device. When I go to settings however, for remotes and devices, it only shows that it is compatible with remotes? Do I need to turn on the pairing mode somewhere?

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Roku express not allowing me to connect to bluetooth devices

Hi @kancasu5,

Thanks for your first post in the Roku Community!

I noticed in your post that you are having trouble connecting your Roku Express to a Bluetooth device. I will be glad to provide you with further details about this issue.

For clarification, can you please let me know which Bluetooth device you are trying to connect to your Roku Express? You are unable to connect Bluetooth devices like wireless headphones directly to your Roku Express. However, you have the option to connect Bluetooth headphones to a compatible smartphone. To do this, you will need to download the Roku mobile app on your phone or tablet. Once you have the app, you can activate the Headphones mode to establish a connection.

For more details, you can visit our support article: How to turn on Bluetooth pairing and connect your phone to your Roku device | How to use headphones with the Roku mobile app for Headphone Mode

Please let me know if you find this information helpful.

Thanks,
Riamie

Riamie D.
Roku Community Moderator
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brenda21
Newbie

Re: Roku express not allowing me to connect to bluetooth devices

did you end up figuring it out? i’m having the same problem not sure what i need to do differently 

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