Roku setup

[MrDawgs]

This started a few days ago. Every time I turn on the TV (default is to watch OTA TV) I get the message that it doesn't have internet connection (error 16) even though it shows wifi connection excellent in setting and Alexa control works fine proving that the internet connection is good. I've tried restarting and also unplugging from power and then restarting. I'm an IT tech so please understand that when I say wifi is working and the TV has working internet access, it really does. I checked and there is no pending software/firmware update needed according to the menus. (last update was 10/16/2024) unless the update broke something. Software version 14.1 build 4.3200-EG
onn.model 100012589
Hardware ID H834X

[renojim]

Are you using any kind of content blocker on your network?  I've noticed that Roku devices will claim they don't have an Internet connection when they can't reach some site.  I never tried to figure out exactly which site it was.