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Roku Ultra Stuck on Roku logo. I cant get to screen with settings options.

I cannot reconnect my ultra to wifi.  I can only see a screen saver with jumping Roku logo.  How can I get to settings.

Thanks!

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renojim
Community Streaming Expert

Re: Roku Ultra Stuck on Roku logo. I cant get to screen with settings options.

That sounds like the startup animation, not a screen saver.  I don't know if it will help, but try a factory reset.  With the power connected, hold the reset button in for a good 30 seconds.

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