Roku setup

[Jrogers]

How do I email you? I'm having this same issue too.

[lisa13]

what's an avr

[Jrs5330]

Hello, 

I’ve plugged the stick into a hdmi port, confirmed that it has power, and confirmed the port that it’s plugged into is selected as the source, but all I get is a “No Signal” message on the screen of my Sony tv.  

The device ID is CT3054622906.  SKU# 3800R

Help?

Jeff

[RokuDanny-R]

@Jrs5330 

Thanks for the post.

If you are using a Streaming Stick, we would recommend first ordering an HDMI extender from our Support page here: my.roku.com/hdmi to see if that resolves your issue.

In addition, have you tried another HDMI port on your TV, as well as connecting the device to another TV to see if you are experiencing the same issue?

Please keep us posted what you find out.

Thanks,
Danny

[Peakebridget]

Roku TV: C127X

TCL model: 43S421

Serial number: X00000EFPYP6

Software version: 9.4.0 · build 4192-93

Device ID: S03GD05FPYP6

[RokuDanny-R]

@Peakebridget 

Thanks for the post.

What is the issue you are experiencing?

With more information we will be able to assist you further.

Thanks,
Danny

[louise2]

what is wrong if I am not getting a signal  

what do I do?

[louise2]

I tried everything.  Even going to another TV.  still No Signal!!!

[RokuDanny-R]

@louise2 

Thanks for the post.

Can you please provide us with more information? How are you powering the Roku device? Is there a light on the Roku device? Have you tried using another HDMI port on the TV?

With more information we will be able to assist you further.

Thanks,
Danny

[ebrandt]

Hello Danny,

I purchased my Roku Streaming Stick+ on Tuesday, December 22nd and set it up yesterday, December 23rd. I was able to get it set up right away, and watched a couple of shows. I turned it all off and came back to it hours later and cannot, for the life of me, get it to get a signal now.

I have the Roku Streaming Stick + 3810rw
SN 22508E562251
TV: Vizio E55 F1 
I am using a wall socket for power
I don't know what an AVR is so I must not be using one?