Roku setup

[NBurns]

UPDATE TO THIS - PLEASE IGNORE THIS SOLUTION AND READ MY OTHER NEWER SOLUTION INSTEAD.

So, I now know what the issue is with a recent batch of Roku Express. 
The current batches of Roku Express are not sending out the email activation email from the device. It may say it has however believe me it does not. I confirmed this by the fact I received the email for activating my roku community account. I received that immediately. 
so that means that the devices are not sending out those emails to get us to activate our accounts. 
my roku serial number is S01V313WJA2P

So a software update should easily get this working and fewer units returned for refunds. Please Roku. I need this working urgently!!!

Neil

UPDATE TO THIS - PLEASE IGNORE THIS SOLUTION AND READ MY OTHER NEWER SOLUTION INSTEAD.

[NBurns · Accepted solution]

I have an update as I have now made more progress and my Roku is now fully activated and working finally. Just in time for the next Formula One Grand Prix.

So, I have some feedback and advice for anyone else who say's they do not get the activation email.

I use Gmail for all of my email and I kept checking both my Inbox and my Spam folder for this 'Activation email', nothing was appearing. So, the engineer in me after a good night's sleep decided to instead do a search in Gmail to see if I had received anything from Roku and lo and behold there were loads of activation emails, all there waiting to be used.

So, can I suggest Roku that as well as saying on the page where you ask for the email address that you also add to do a search for the keyword 'Roku' in their email's and they might just find it. 

Mine was not in my inbox, not in my spam folder but somewhere I could not find it and it was only when I did a search for 'Roku' that I found loads of the 'Activation Emails'.

So for anyone using GMail/Gmail don't just look in your inbox and spam folder's do a search for the keyword 'Roku' also,....you may be surprised...

Neil

BEng(Hons)

Royal Navy Submarine Service Communications branch Veteran 

'Never a dull moment!!'

[makaiguy · Accepted solution]

---

@NBurns wrote:

So for anyone using GMail/Gmail don't just look in your inbox and spam folder's do a search for the keyword 'Roku' also,....you may be surprised...

---

Sounds like a good suggestion.  Thanks for sharing.

[NBurns]

You’re welcome 👍👍😁😁🙏🙏

[ThomasOGKush420]

Searched roku still nothing 

[RokuKariza-D]

Hey @ThomasOGKush420

I hope you're doing well.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you further.

All the best,
Kariza