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JR313
Reel Rookie

Roku Express 4K+ Not Working at All

nothing comes on & other devices or remote cannot find it. serial: S07R514MTVVT Model: 3940X

can somebody please help?

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2 REPLIES 2
RokuERey
Retired Moderator

Re: Roku Express 4K+ Not Working at All

Hi @JR313,

Welcome to the Roku Community!

We are grateful that you contacted us on this, and we are willing to assist. Could you let us know when you first noticed the problem? Have you attempted any troubleshooting? If so, what failed?

Please tell us more about this so that we can help you even better.

Regards,

Rey

ERey.
Roku Community Moderator
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Strega2
Roku Guru

Re: Roku Express 4K+ Not Working at All

The first thing that comes to mind with not working at all is power.  So if you have another AC to USB power adapter that supplies at least an amp, maybe try that?

Banned but back. Because why not?
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