Hi @sabrmnlgs,
Greetings and welcome to the Roku Community!
We appreciate your inquiry and would be more than glad to assist you. For us to better understand your inquiry, could you please tell us more about it? In addition, is this your first time setting up your Roku device?
With more detailed information, the better we can assist,
All the best,
Kash
Takashi O.
Roku Community Moderator