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smurzynski
Newbie

ROKU 2 gets hot and I lose my signal

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I have a sony bravia purchased in 2010 model #KDL 32BX300 and a ROKU 2 model# 4210R.  The roku gets hot and then I get no signal. If I need a new ROKU, which one should I get to work on this T.V.?

 

 

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: ROKU 2 gets hot and I lose my signal

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Hi @smurzynski,

Welcome aboard here in the Roku Community!

We understand that you're encountering an overheating issue with your Roku 2. We are here to help you.

Since you're experiencing this issue, refer to this support page: What to do if the red light is on or you see a "Your device is overheating" message. Also, if you wish to purchase our latest products and compare them to devices that will work on your current TV, you can look them up on our website for Roku Devices

We hope this answers your queries. Let us know if you need more assistance. We are glad to help.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: ROKU 2 gets hot and I lose my signal

Jump to solution

Hi @smurzynski,

Welcome aboard here in the Roku Community!

We understand that you're encountering an overheating issue with your Roku 2. We are here to help you.

Since you're experiencing this issue, refer to this support page: What to do if the red light is on or you see a "Your device is overheating" message. Also, if you wish to purchase our latest products and compare them to devices that will work on your current TV, you can look them up on our website for Roku Devices

We hope this answers your queries. Let us know if you need more assistance. We are glad to help.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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