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Jaymit
Newbie

My roku express will not update software after a factory reset

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: My roku express will not update software after a factory reset

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Hi, @Jaymit.

Welcome, and thanks for posting here in the Roku Community!

We'd like to take a closer look at your concern about your Roku not updating after a factory reset. 

In the meantime, try connecting your Roku to an alternative internet connection, such as a mobile hotspot, to see if it makes any difference.

For more detailed information, please visit this support FAQ on how to fix software update issues.

We are anticipating your prompt response.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: My roku express will not update software after a factory reset

Jump to solution

Hi, @Jaymit.

Welcome, and thanks for posting here in the Roku Community!

We'd like to take a closer look at your concern about your Roku not updating after a factory reset. 

In the meantime, try connecting your Roku to an alternative internet connection, such as a mobile hotspot, to see if it makes any difference.

For more detailed information, please visit this support FAQ on how to fix software update issues.

We are anticipating your prompt response.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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