Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
susanfaye
Newbie

My profile disappeared from Hulu and all recordings gone

We always had 2 profiles on Hulu using Roku. Normally just click on one of them. All recordings done under that profile (my spouses name). I decided to click on my name, and after that, when getting back on Hulu, only my name appeared. When I went to My Stuff, there was nothing. 

I need to get my husband's profile back, as that is where all my recordings are.

On the Hulu website, both profiles appear. But not on the TV. 

Any help appreciated!

Labels (1)
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.