Roku setup

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

How to check or change city location

My device seems to think I am in a city other than the one in which I live.  I have entered my zip code, but that doesn't appear to fix the issue.  Other posts on this seem to avoid a clear and concise answer.  Thanks in advance.

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Community Streaming Expert

Re: How to check or change city location


You may have to figure out if the Roku device/account thinks you are in a different city, or whether a particular channel/app (or service like TV provider) thinks you are in a different city.

Sometimes these channels/apps/services use a billing address as your city, or sometimes just use the nearest city in its services.  Others use the IP address in its determination.

You can start by seeing what your IP address is reporting as your city location.

basic info:

more extensive info:

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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