Roku setup

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APP5
Reel Rookie

Generic icons on Roku home page

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Why I see generic (broken) icons on my new Roku Express 4k+ Home page? (like for "Films", "TV Shows", etc)

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APP5
Reel Rookie

Re: Generic icons on Roku home page

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It's Ok, I fixed it by toggling the screen resolution. 

View solution in original post

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4 REPLIES 4
RokuERey
Community Moderator
Community Moderator

Re: Generic icons on Roku home page

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Hello, @APP5.

Thank you for making your first post to the Roku Community!

We appreciate you informing us about this feature. Let's try if you can take this one by going to Settings > Home Screen.

Please keep us updated on what you find.

Thank you,
Rey

ERey.
Roku Community Moderator
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APP5
Reel Rookie

Re: Generic icons on Roku home page

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Yes, I can do that but it does not fix it.

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RokuEuniceL
Community Moderator
Community Moderator

Re: Generic icons on Roku home page

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Hi @debrabrownbear,

Thank you for keeping us posted here in the Roku Community!

We appreciate you letting us know about this. We'd like to know more about it so we can further assist you.

Can you please send us a photo of the running concern so we can use it as a reference?

We look forward to hearing from you and looking closely into this issue. Thank you!

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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APP5
Reel Rookie

Re: Generic icons on Roku home page

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It's Ok, I fixed it by toggling the screen resolution. 

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