Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Don't have the remote and it's trying to set up my phone remote it. It won't pair what do I do

Jump to solution
0 Kudos
1 Solution

Accepted Solutions
renojim
Community Streaming Expert

Re: Don't have the remote and it's trying to set up my phone remote it. It won't pair what do I do

Jump to solution

If your Roku device isn't already connected to your network then you can't use the phone app until it is.  You need a physical remote to get it connected to a network.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Don't have the remote and it's trying to set up my phone remote it. It won't pair what do I do

Jump to solution

If your Roku device isn't already connected to your network then you can't use the phone app until it is.  You need a physical remote to get it connected to a network.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.