Greeting @ron51,
Thanks for reaching out to the Roku Community.
We're more than happy to look into this further. Can you please specify the issue you are experiencing? What troubleshooting steps have you already taken to try to resolve the issue?
Have you tried to check if you enabled the 1-touch play feature on your Roku device and see if it helps? For details information about this, visit our support page: Enable 1-touch play
Does this work? Let us know.
Regards,
Nimfa
