Cannot get out of remote pairing screen
Did a reboot on my Roku 4K. Setting up again goes to English then goes to a screen that has emblems of the remote with a five second clock on it. The remote is paired, but cannot get out of that screen.
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1 Reply
Hi KM86,
We're glad you've reached us here at the Roku Community!
To further assess the issue you've been having, could you provide us with the following details:
- May we know what type of remote you have? Kindly refer to this article on how to identify your remote.
- Can you send us a photo of the screen you're currently stuck on?
- Do you see any error codes?
After we've gathered a few more pieces of information, we'll be able to provide an accurate resolution. We're hoping for your response.
Regards,
Janadee
